Terms & Conditions

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1. FBA Centers & AWD Facilities

For our low-price console shipment program, please create your Amazon shipments using the following:

  • FBA Centers: WBW2, LBE1, RDU4
  • AWD Facilities: IUST, IUSL
2. Documentation Requirements

All relevant documents must be provided at least one week in advance to ensure proper shipment planning.

3. Included in the Estimate
  • Origin and destination customs clearance
  • Ocean freight
  • Last-mile delivery to the designated Amazon warehouse
4. Excluded from the Estimate
  • Pickup from the factory to our Mumbai warehouse
  • Insurance
  • Taxes and duties (see Clause 5 below)
5. Import Duties & Taxes (IMPORTANT)
  • Import duties and taxes are not included in the estimate.
  • There is no credit facility available for import duties and taxes.
  • These must be paid immediately upon intimation/advice.
  • Any delay in payment may result in shipment delays or penalties, which will be borne by the consignee.
6. Customs Clearance

CBM SHIP will manage local customs clearance to ensure smooth shipment handling.

7. Bill of Lading (BL)

Only Telex BLs will be issued to the shipper.

8. Minimum Billing

Minimum billing will be based on 1 CBM of cargo.

9. Payment Terms
  • 50% advance payment is required at the time of order booking
  • Remaining 50% to be paid after the vessel departs from the port
10. No-Show Charges

If a booking is made but the cargo does not arrive by the vessel cut-off date, no-show charges will apply.

11. Vessel Planning & Rescheduling
  • If booking volumes are low, CBM SHIP reserves the right to reschedule the shipment to the next available vessel.
  • Occasionally, shipping lines may not accept goods for the initially scheduled vessel. In such cases, shipments will be moved to the next available vessel, and customers are expected to accept the revised sailing date without dispute.
12. Cancellation Due to Documentation Issues

If goods do not meet customs requirements or lack necessary certificates, resulting in a missed vessel, cancellation charges will apply.

13. Additional Charges at Destination (If Applicable)

Any potential additional destination charges (not included in the estimate) will be billed at actuals, including but not limited to:

  • Carrier detention
  • Customs hold or examination fees
  • Chassis or pre-pull charges
  • Warehouse waiting charges
14. General Note

These Terms and Conditions are designed to ensure clarity and transparency in all your shipping arrangements.

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